A big MAHALO to Jes and the crew who bailed us out of a difficult scheduling problem when the roofer we had been dealing with had problems and couldn’t execute the installation of a new shingle roof which included 4 new skylights and 2 new solar attic fans.
I initially contacted Jes on Nov. 3rd; the roof was completed on Nov. 16th. The attention to details and the quality of everything they did was excellent! I have to add that the week they installed everything (Nov 10 thru 16) we had some of highest average wind speeds here in Waikoloa we have experienced in the last 15 years.
Fantastic Job! Not much else to add.
The pictures speak for themselves.
John Landers
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July 09, 2023
From the day the shingles blew.off, Waikoloa Roofing was there to help clean up the shingles, tarp the potential leak points, helped navigate the insurance claim. Professional courtesy, understood our dilemma and timing issue and worked within our schedule.
EK waimea
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March 23, 2026
Poor customer service. I called because of their reviews unfortunately I was disappointed. They don't read emails I was told better to text. I did text but no response! I called to see if my text was received the person said no. Then he said “oh yes I did get it” but can't find it. So I re sent it and never got a call back! I found another company that immediately responded, got a quote and showed up at my home the next day. Now that's what I call customer service.
Sherry Dickens
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December 13, 2023
Thank you to Waikoloa Roofing Co.and crew, they did a great job roofing my home. Jes and crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations. I appreciated the clean up that was done at the end of each day.
Night mid Pira
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January 27, 2026
Jess was very knowledgeable and understanding. Jess and his team did a great and we can’t ask for more!
Our Address
68-3504 E Makuahine St #394, Waikoloa Village, HI 96738, USA
A big MAHALO to Jes and the crew who bailed us out of a difficult scheduling problem when the roofer we had been dealing with had problems and couldn’t execute the installation of a new shingle roof which included 4 new skylights and 2 new solar attic fans. I initially contacted Jes on Nov. 3rd; the roof was completed on Nov. 16th. The attention to details and the quality of everything they did was excellent! I have to add that the week they installed everything (Nov 10 thru 16) we had some of highest average wind speeds here in Waikoloa we have experienced in the last 15 years. Fantastic Job! Not much else to add. The pictures speak for themselves.
From the day the shingles blew.off, Waikoloa Roofing was there to help clean up the shingles, tarp the potential leak points, helped navigate the insurance claim. Professional courtesy, understood our dilemma and timing issue and worked within our schedule.
Poor customer service. I called because of their reviews unfortunately I was disappointed. They don't read emails I was told better to text. I did text but no response! I called to see if my text was received the person said no. Then he said “oh yes I did get it” but can't find it. So I re sent it and never got a call back! I found another company that immediately responded, got a quote and showed up at my home the next day. Now that's what I call customer service.
Thank you to Waikoloa Roofing Co.and crew, they did a great job roofing my home. Jes and crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations. I appreciated the clean up that was done at the end of each day.
Jess was very knowledgeable and understanding. Jess and his team did a great and we can’t ask for more!